The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity

The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity In This Book About The Darker Side Of Technology S Impact On Our Lives, Alan Cooper Begins By Explaining That Unlike Other Devices Throughout History, Computers Have A Meta Function An Unwanted, Unforeseen Option That Users May Accidentally Invoke With What They Thought Was A Normal Keystroke Cooper Details Many Of These Meta Functions To Explain His Central Thesis Programmers Need To Seriously Re Evaluate The Many User Hostile Concepts Deeply Embedded Within The Software Development Process Rather Than Provide Users With A Straightforward Set Of Options, Programmers Often Pile On The Bells And Whistles And Ignore Or De Prioritise Lingering Bugs For The Average User, Increased Functionality Is A Great Burden, Adding To The Recurrent Chorus That Plays Computers Are Hard, Mysterious, Unwieldy Things An Average User, Cooper Asserts, Who Doesn T Think That Way Or Who Has Memorised All The Esoteric Commands And Now Lords It Over Others, Has Simply Been Desensitised By Too Many Years Of Badly Designed Software Cooper S Writing Style Is Often Overblown, With A Pantheon Of Cutesy Terminology Ie Dancing Bearware And Insider Back Patting When Presenting Software To Bill Gates, He Reports That Gates Replied How Did You Do That To Which He Writes I Love Stumping Bill More Seriously, He Is Also Unable To See Beyond Software Development S Importance A Sin He Accuses Programmers Of Throughout The Book Even With That In Mind, The Central Questions Cooper Asks Are Too Important To Ignore Are We Making Users Happier Are We Improving The Process By Which They Get Work Done Are We Making Their Work Hours Effective Cooper Looks To Programmers, Business Managers And What He Calls Interaction Designers To Question Current Assumptions And Mindsets Plainly, He Asserts That The Goal Of Computer Usage Should Be Not To Make Anyone Feel Stupid Our Distance From That Goal Reinforces The Need To Rethink Entrenched Priorities In Software Planning Jennifer Buckendorff,

Is a well-known author, some of his books are a fascination for readers like in the The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity book, this is one of the most wanted Alan Cooper author readers around the world.

[Read] ➪ The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity  By Alan Cooper –
  • Paperback
  • 255 pages
  • The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
  • Alan Cooper
  • English
  • 06 October 2017

10 thoughts on “The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity

  1. says:

    As a software developer, this book s thesis that software should be designed before it s written, by people other than the people writing it was a revelation It s such an obvious observation in hindsight that you might be surprised to learn that software development isn t done this way It s not, and it s because the inmates software developers are allowed to drive the product development process Cooper makes an impassioned plea to the business world to bring software development under the same standards and practices that have been forever used in physical design, manufacturing, architecture, construction, civil engineering, and every other discipline where a team of individuals creates something.Before I began reading, I was afraid that Cooper was a Luddite, or that he just distrusted programming in general Nothing could be further from the truth Cooper was a programmer himself for a few decades before becoming so fed up with the bad user interactions he was creating that he decided to confront the problem head on When he talks about the lack of design, he means user interaction design he has a lot of respect for the difficult and separate problem of software design It s precisely because writing software is so difficult, and so poorly understood by most business people, that software developers have such a disproportionate role in current user interaction design to the extent that it exists That it s usually done as an afterthought, by people in no way representative of a normal computer user, is the chief reason that human computer interaction is so woefully bad in most consumer software It s even worse in business internal software, when users are literally paid to put up with the aggravation.I don t know if this would resonate as strongly with a non programmer audience, but if you want to understand why you hate using your computer, why it makes you feel stupid, why it won t just do what you want, you should read this book.

  2. says:

    Inmates is all about design Bad design is rife in the computer technology arena according to Cooper That s true, especially when the book was published in 2004 for those who don t realize, this is before the iPhone, the Kindle, YouTube, and Gmail Everyone was on Windows XP, and iTunes was one year old Cooper hates bad computer design I mean REALLY HATES bad computer design He has so much nerdrage against programmers that he calls them at various points in the book sadistic , unreasonable , ridiculous , and non human though that last one is supposed to be ironic I found this off putting You can hate bad UI all you like, but if you are so focused on disliking it you will alienate your audience I felt like I was reading YouTube comments.In spite of Cooper s venomous speech, he did have some good ideas near the end of the book These were my takeaways from the book 1 Design needs to be goal oriented rather than task oriented That is, what a user trying to accomplish rather than what process used should be the focus.2 Be specific about who you are programming for If you try to please everybody you will please nobody, so please a specific type of person.3 Ease of use should trump features Adding features that are hard to use is not adding value, it is adding frustration.

  3. says:

    It is not bad book Many parts are really useful for all programmers But I think that some parts is unnecessary The author said CEO and Senior managers can resolve all programming problems It is a good idea, although may be I think that because I am a developer.Developers like their work, but unfortunately they can not design any UI I am sure it is true Alan provided many efficient tools for creating very qualitative software prototypes Say . The author described a new software development process where UI designers have the major role Obviously this process will take a lead position in the future development Now, we can look as Apple company applies these ideas in its software development process And it is the right way.Alan Cooper hopes that as much as possible software companies will use the same methods and ideas Certainly it is a difficult way As result good to know that and companies are really moving to that aim.

  4. says:

    This is THE thing that essentially put me on the career path I am on now Well written, has some funny points, but you don t need a degree in engineering or computer science to understand it In fact if you want an explanation as to why computers and software can irritate anyone, here is the answer.

  5. says:

    If this is meant to be the business case for interaction design, it s a pretty sad business case The ideas are good, but they way it s put is frustrating.There s some useful material in this book, but it s hard to dig out in the constant noise of Mr Cooper s whining You could easily scan the first 120 pages, then read about half of the chapters on persona and goals, and you d have it.I am left with the taste of BUFD in my mouth too That may be a misunderstanding, but it seems that we need to have a big interaction design to get it all right, right from the beginning This is not something I like the idea of.Yes, interaction design should be handled by pro s Thanks Alan.A book to borrow, quickly scan through, then return.

  6. says:

    Although Alan Cooper s 1998 book The Inmates are Running the Asylum is now aging, it is still a helpful read for anyone in the software industry that doesn t accept the importance of interaction design to software Even if you are someone who does accept ID s value, if you don t believe it should happen before implementation begins, and with a separate team of professionals than your developers, then you frankly need to read it There is no longer any question about the validity of Cooper s arguments in Inmates According to the ACM Digital Library, it is cited by at least 231 scholarly and professional articles on design And if you really do not have any prior exposure to the idea of interaction design, then go buy or borrow it now before I metaphorically smack you on the side of the head.Perhaps the most validating thing about Inmates from a 2014 perspective is how successful Cooper s analysis has been in predicting the past ten or fifteen years of software For example, in one part of the book he case studies Apple and states that although Apple up to then had made every poor business decision imaginable, they remained in business with a dedicated cult following of customers due to the centrality of interaction design to everything they do He predicts that they will make a comeback Lo and behold, Apple is a profitable company than Microsoft today.If you don t read books for the truth of their insights, then read Inmates for its entertainment value With his fond lampooning of software developers as homo logicus and his continually humorous anecdotes about poor product design and its impact to his personal life, Cooper keeps things light and drives his points home while avoiding either a know it all or boorish attitude He actually sounds like a really excited design geek Inmates reads less as diatribe and as passionate outpouring.At any rate, developers and managers of all stripes will benefit from its balanced view, and everyone else involved in software will get than a few nuggets to think over about their current projects It s a nice little book and a great reminder of how interaction design needs to play a central role in software Four of five stars.http 2014 01 09

  7. says:

    A classic on user centered design, especially as it relates to computerized products that is, most products Cooper meanders at times, and he spends longer than is now needed to build the business case for moving interaction design out of the hands of programmers But he s spirited and instructive and mostly as relevant as ever Now that I m expand my consulting business into user experience and product development, I got a lot from this book I look forward to using the tools described in it, including the three heavy hitters personas, goals, and scenarios and others With the right team, and insights from a few authors who ve followed Cooper s lead, I m going to find this kind of work challenging and fun I hope that the result will be products that make a difference in people s lives.

  8. says:

    Read this for the June meeting of the Vancouver User Experience Book Club.This was one of those I can t believe it took me so long to read this type books I was already well on board the user centered design train, but this gave me some new tools to think about and describe the value of UX.I especially liked the section on Homo Logicus, which I have now been observing everywhere I definitely have a component of that in myself, so having the concept is a good way to check my own thinking against what a normal human might think.Another idea from this that s been very powerful is the idea of personal goals, specifically the goal to not feel stupid I m trying to ask myself in almost everything I do now Will this make someone feel stupid If it will, I ll try to find another way.

  9. says:

    old economy engineer designs a product bridge , workers are doing construction new economy software engineer does both design and construction cognitive friction problems arise from the constantly changing system apologists wow, dancing bear vs survivors dancing is hard for the bear, this is the best I can get triangle of capability engineering , viability business , desirability design designing with personas task oriented programmers vs goal oriented designers status bar experiment with 50 designer is like a doctor who knows how to read x ray training required to do it making software is like making movies you should minimize the duration of production phase interaction designer should drive the quality of the product

  10. says:

    No central theme No focus Discussions are religious and with prejudice than with any substance.

Leave a Reply

Your email address will not be published. Required fields are marked *